ClearTone by SGO

ClearTone / SGO Call Caddie

What Is SGO Call Caddie?

SGO Call Caddie is the live call guide our own sales development reps use for every call. It puts the script, the lead's details, the right answer to every objection and the buttons to book a meeting on one screen, and ClearTone works inside it.

SGO PeopleHub sales team in headsets making calls with SGO Call Caddie
Script, answers and booking on one screen

Callers making 100 or more calls a day can't hunt through tabs. Call Caddie opens straight from the lead and keeps the whole call in one place.

Who You're Calling

Name, company, role and the lead's own local time, so nobody is called before the working day starts.

The Script, Step by Step

Your opener, discovery questions and close, shown one step at a time so reps never lose their place.

Objection Answers

Your best response to “send me an email”, “we're not interested” or “how much is it?”, one click away.

Book the Meeting

Pick a time, and the meeting is booked with the invitation and confirmation email sent, without leaving the call.

Outcome and Notes Saved

The call outcome, notes and next step are saved back to the lead in your CRM, so the record is always up to date.

Next Lead in One Press

One press opens the next lead ready to call. It never dials automatically, so the rep is always in control.

How Call Caddie and ClearTone Work Together

ClearTone cleans the audio and listens to the call on the rep's own computer. Call Caddie is where the rep works. Together, the call guide reacts to what is actually being said.

  • Switch ClearTone on or off from the Call Caddie screen
  • Objections ClearTone hears appear with your answer ready
  • Key lines such as dates, numbers and current suppliers go into the notes with one click
  • Talk ratio and monologue alerts sit beside the script
  • ClearTone's call notes and follow-up email are ready when the call ends
Live call coach00:00
You50%
Them50%
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SGO PeopleHub sales team in headsets on a video call with a client, guided by SGO Call Caddie
Every rep handling objections like the best one

Your top performer knows exactly what to say when a prospect says “just send me an email”. Call Caddie puts that answer on every rep's screen at the moment they need it, and ClearTone makes sure the prospect hears it clearly.

  • Your best answers on every screen
  • Meetings booked without leaving the call
  • Nothing left to type up afterwards

Built by Sales and BPO Experts

SGO PeopleHub runs outbound calling and appointment setting for businesses in the UK, Australia and beyond, from the Philippines. Our product and AI specialists designed Call Caddie and ClearTone around what years on the phones have taught us: more good conversations each day, less admin, and every call sounding clear.

SDR and Appointment-Setting Teams

Reps who book meetings for account executives and need speed, a clear script and accurate CRM records.

Inside Sales Teams

Teams that qualify and close on the phone and want every rep handling objections like the best one.

Offshore and BPO Teams

Callers working for clients in other countries, where local time, consistent wording and clean records matter.

Do I Need Call Caddie to Use ClearTone?

No. ClearTone works on its own with any calling app, including Zoom, Microsoft Teams, Google Meet and any dialler or softphone. Call Caddie is for sales teams who also want a live call guide, and when you use both, ClearTone's controls and heard objections appear inside Call Caddie.

Is Call Caddie the Same as ClearTone's Call Coach?

No. ClearTone's call coach shows your talk ratio, long monologues, dead air and voicemail detection on any call. Call Caddie is a separate app that guides the whole sales conversation: the script, the objection answers, booking the meeting and saving the result to your CRM.

How Do I Get Call Caddie?

Call Caddie is a separate SGO product from ClearTone. To ask about it for your team, email info@sgopeoplehub.com. If you'd rather have a team that already works with Call Caddie and ClearTone, SGO PeopleHub can build you a dedicated sales team in the Philippines.

More From SGO

Clear calls are the start. SGO also helps you train your sales team, understand the people in it, and guide every call.

SGO TalentHub Academy, online sales training portal showing courses and assessments

Need sales training for your team?

SGO TalentHub Academy is psychology-led online sales training. Each person gets their own learning portal, works through video-led sessions at their own pace and you see their progress.

  • Learn to sell to the buyer in front of you
  • Rapport, questions and objections, done well
  • No training days off the phones
Explore Sales Training
SGO Behavioural Intelligence, behavioural assessment report with the four-colour Behavioural DNA

Want to know your team better?

SGO Behavioural Intelligence is a workplace behavioural assessment covering 32 dimensions in six families, with reports for hiring, managing and coaching, and a four-colour Behavioural DNA summary.

  • Hire with a clearer view of each candidate
  • Manage and coach each person their way
  • Reports at three depths, from snapshot to detailed
Explore Assessments
SGO Call Caddie, guided sales call software with branching script and objection answers

Want every rep on your best script?

SGO Call Caddie is interactive sales call scripting with branching scripts, objection answers, quick call outcomes and CRM write-back. ClearTone works inside it.

  • Your approved process on every call
  • Objections answered in one click
  • Outcomes and notes saved to your CRM
Explore Call Caddie
SGO PeopleHub dedicated offshore team standing together at the SGO office in the Philippines
Recruited, employed and managed by SGO

Want Call Caddie With a Team Attached?

ClearTone is made by SGO PeopleHub, and staffing is what we do every day. Are you hiring for appointment setting and outbound sales? We can build you a dedicated, professionally managed team in the Philippines, often for a fraction of the cost of hiring locally, already trained and equipped with ClearTone.

Wondering what that would cost for your business? See our staffing pricing or book a call with our team.

Dedicated Offshore Teams

Full-time staff who work only for you, recruited, employed and supported by SGO, with an account manager looking after the day to day.

Explore SGO PeopleHub

Clear, Lower Costs

One monthly fee per team member covering salary, benefits, workspace and management, with no recruitment fees to budget for separately.

See staffing pricing

Sales and Support Specialists

Appointment setters, SDRs and customer support agents who already use the same tools and call standards as our own teams.

Sales outsourcing

Keep Exploring ClearTone

Pricing

Basic gives you crystal clear calls and an AI note taker. Pro adds live coaching, translation, accent conversion, ClearTone Camera and team tools.

Clear Calls and Notes

ClearTone Basic

£11.49a month

or £63 a year. Ideal for remote staff and freelancers buying for themselves. Teams £12.99 per person.

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Prices exclude tax and show in your own currency where we can. 15% off every team member after the first 10. Cancel before the trial ends and you pay nothing. Compare Basic and Pro

Start With ClearTone, Free for 3 Days

Start your 3-day free trial. Cancel before it ends and you pay nothing.

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From SGO PeopleHub

What Else We Offer

ClearTone is one part of what SGO PeopleHub does for businesses in the UK, Australia, the United States, Canada and New Zealand. Here is everything else we can help with.

What is SGO Call Caddie?

SGO Call Caddie is a live call guide for sales and appointment-setting teams, made by SGO PeopleHub. It shows the script, lead details, objection answers and meeting booking on one screen and saves the outcome to your CRM.

How does Call Caddie work with ClearTone?

ClearTone works inside Call Caddie: you can switch ClearTone on or off, see objections ClearTone heard with your answer ready, and add the prospect's key lines to your notes with one click.

Do I need Call Caddie to use ClearTone?

No. ClearTone works on its own with any calling app. Call Caddie is an optional extra for sales teams.

How can I get Call Caddie for my team?

Email info@sgopeoplehub.com and we'll talk you through it.

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