ClearTone by SGO

ClearTone / Sales Call Coaching

Sales Call Coaching While the Call Is Still Happening

ClearTone gives SDRs and account executives the nudge they need in the moment: when to stop talking, when the line has gone quiet, when it's a voicemail, and the right answer when a prospect pushes back.

Windows, Mac and Linux. Works with Zoom, Microsoft Teams, Google Meet and any dialler or softphone.

The Numbers That Change Conversations

Good sales calls are balanced conversations, not pitches. ClearTone tracks your share of the talking and your longest stretch without a question, live, and only you can see it.

  • Talk-to-listen ratio, updated as you speak
  • Monologue alert after 45 seconds without them speaking
  • Dead air spotted after six quiet seconds
  • Voicemail greetings and beeps detected
Talk time, you46%
Talk time, them54%
Longest stretch22 s

Heard on the call

  • "How much would two people cost?"

Suggested response

  • Cost: open the pricing answer

With SGO Call Caddie, ClearTone listens for the prospect's objections and puts the right response from your playbook on screen, one click away. Lines with useful facts, such as dates, numbers and current suppliers, can be added to your call notes with a single click.

Heard on the Call

"How much does it cost?" brings up your pricing answer straight away.

Key Lines for the CRM

"We're hiring two admin staff next month" goes into the notes in the prospect's own words.

Manager View

Talk ratio, calls and voicemails per rep per day, with numbers only, never recordings.

Built Alongside SGO Call Caddie

ClearTone was built with the SDR teams who run SGO PeopleHub's outbound calling, and it works inside SGO Call Caddie, our live call guide. Want a team that already works this way?

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Works With Your Sales Dialler

ClearTone sits between your headset and the computer, so it works with any calling app on Windows or Mac, and in Chrome with ClearTone for Chrome. There is nothing to install inside your dialler and no integration to wait for.

AircallCloudTalkPrimo DiallerRingCentralRingoverDialpadJustCallKixiePhoneBurnerOrumNooksZadarma3CXVonage8x8Five9TalkdeskGenesys CloudZoom PhoneMicrosoft Teams PhoneGoogle VoiceCallHippoHubSpot CallingSalesloftOutreachZoho Voiceand any other softphone
ZoomMicrosoft TeamsGoogle MeetSlack huddlesWebexGoTo MeetingWhatsApp DesktopDiscordand any other meeting app

Apps set to the computer's default microphone and speaker (the usual setting) use ClearTone automatically. If an app has a particular headset chosen, pick ClearTone in its audio settings once. Product names are trademarks of their owners and are listed to show compatibility.

Keep Exploring ClearTone

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Clean up the other person's noisy line.

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The Krisp alternative built for callers.

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Coach Every Call, Not Just the Ones You Review

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What is a good talk-to-listen ratio on a sales call?

Most sales coaches aim for the rep to talk less than half the time on discovery calls. ClearTone shows your ratio live so you can adjust during the call.

Does ClearTone record my sales calls?

No. Coaching works from who is speaking and when. Transcripts are optional, stay on your computer and are never uploaded.

Can managers see how their team is doing?

Yes. The team dashboard shows calls, talk time, talk ratio, longest monologue and voicemails per person per day, as numbers only.

Does it work with my dialler?

Yes. ClearTone works with any dialler or softphone on Windows or Mac that lets you pick a microphone and speaker.