ClearTone / Call Centres and BPOs
A busy call floor is loud. ClearTone removes the noise and the voices of nearby agents from each headset, cleans up the customer's line, and gives team leaders the numbers they need, without recording anyone.
Windows, Mac and Linux. Works with Zoom, Microsoft Teams, Google Meet and any dialler or softphone.
Only My Voice learns each agent's voice and turns down colleagues talking nearby, so customers hear one person, not a room.
Incoming noise removal and auto volume mean fewer 'sorry, could you repeat that' moments and shorter handling times.
ClearTone warns an agent when their headset is muted or flat, before the customer hears nothing.
Talk ratio, long monologues and dead air flagged on the agent's screen during the call.
Live transcripts and after-call summaries reduce after-call work and keep CRM notes consistent.
Talk time, calls, voicemails and headset warnings per agent per day, with numbers only, never audio or words.
SGO PeopleHub runs dedicated offshore sales and support teams from the Philippines for businesses in the UK, Australia, the United States, Canada and New Zealand. ClearTone is the tool we built so our own agents sound their best on every call.
Organisation plans are per user, with 15% off every user after the first 10. When an agent leaves, move their seat to the new starter at no charge.
See organisation pricingSGO PeopleHub can build you a dedicated customer support or sales team in the Philippines, already equipped with ClearTone.
Customer support outsourcingStart a free trial for your team and choose how many users you need.
Add each agent's email in your account. They sign in to ClearTone with a code sent to that email.
Each agent installs ClearTone and reads four short lines. It then switches itself on for your dialler. Every call from then on is cleaner, coached and noted.
ClearTone sits between your headset and the computer, so it works with any calling app on Windows or Mac, and in Chrome with ClearTone for Chrome. There is nothing to install inside your dialler and no integration to wait for.
Apps set to the computer's default microphone and speaker (the usual setting) use ClearTone automatically. If an app has a particular headset chosen, pick ClearTone in its audio settings once. Product names are trademarks of their owners and are listed to show compatibility.
Start your 3-day free trial. Cancel before it ends and you pay nothing.
Start Free TrialLook for software that removes noise and nearby voices from the agent's microphone, also cleans the customer's line, works with your existing dialler, and doesn't record agents. ClearTone does all four and adds live coaching and notes.
Yes. Only My Voice learns each agent's voice from about 12 seconds of speech and turns down other people's voices on that agent's microphone.
ClearTone works with any dialler or softphone that runs on Windows or Mac and lets you choose a microphone and speaker.
No. The team dashboard shows numbers only, such as calls, talk time and headset warnings. Audio and transcripts stay on each agent's computer.
Yes. Every user after the first 10 is 15% cheaper. Contact us for teams of more than 100 users.